Everything around the job, handled
Your calls, your follow-up and your calendar, run by our team on our platform — so your people stay on the work they're good at.
Operated for you
Our team configures the system, writes the scripts, watches the calls and fixes what needs fixing. You don't log in unless you want to.
A real pipeline
Stages, owners, history and follow-up you can audit — so you can see which leads are moving and which ones stalled.
Built per industry
A med spa consult and a no-heat emergency are not the same call. The scripts, the routing and the follow-up are built for yours.
Multi-language by default
Callers get qualified and booked in their own language. In most markets that isn't a nice-to-have, it's half the phone book.
Every call reviewable
Recorded and transcribed. You can hear exactly how your business is being represented, any time you want to check.
Your data stays yours
Your customer list exports on request, in a standard format. No hostage data, no exit fee.
Live in about a week, not a quarter
The large platforms in this category quote around two weeks. The field service systems quote months. Here is the whole thing.
A day or two — your demo line
We configure Charlie for your trade, your services and your service area, and give you a number to call. You hear exactly what your customers will hear before anything touches your real phone.
About a week — fully onboarded
Scripts finalised, your number connected or ported, calendar and CRM integrated, follow-up sequences built, and your team shown where everything lands.
Ongoing — we run it
We listen to calls, tighten the scripts, fix what's not converting and add campaigns as the seasons change. You don't log in unless you want to.
Porting an existing number is the one step we don't fully control — carriers take a few days. We'll tell you on the first call whether you need it.
The part most people don't tell you
Calls recorded and transcribed
So you can review any conversation. Callers are notified at the start of the call, as required.
Texts only to people who opted in
Consent is captured and stored with a timestamp. You can see the record for any contact we've messaged.
Your customer list stays yours
Exported to you on request in a standard format, whenever you ask.
Call before you commit
Ring the line, listen to Charlie, then decide whether the conversation is worth fifteen minutes.